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praise = employee engagement = profit

  
  
  
RESULTS.com Praise your team resized 600

Ian Pavlov was onto something with his dogs. Praise and recognition is the bell that drives human behavior. Saying, “Thank you” - is a universal concept with an underlying definition that means, “Please repeat that specific behavior again.” A survey of more than 200,000 managers and employees over a 10-year period showed that “purpose-based” recognition is a proven way to engage your employees, reduce staff turnover, boost productivity, and increase customer satisfaction. 

If business was a game, what game you are playing? Is it creating a Results oriented culture?

  
  
  
RESULTS.com Game of Business resized 600

A Value Discipline is the way that you deliver value to your customer. It's also the skeleton of your strategy. You'll choose a Value Discipline based on who your ideal target customer is and what your ideal target customer values most. So think about your ideal target customer for a moment, the one who’s right in the center of your bull's-eye. What's most important for those customers?

Employee engagement requires "difficult" conversations (sometimes)

  
  
  
RESULTS.com difficult conversations resized 600

One of our clients emailed me recently wanting to know, “How do you hold people accountable or punish bad results and unmet deadlines in a professional manner, especially in a small family business where employees I’m responsible for have more experience than me?”

How to be a better business leader

  
  
  
RESULTS.com Better Business Leader resized 600

Much has been written about leadership. Most of it is useless. But there are things you can do, and some books you can read, that are helpful to learn to be a better business leader. 

Monday Meetings? 7 ways to nail them and make them productive.

  
  
  
RESULTS.com Monday Meetings resized 600

As a leader of a company, branch, or team, you have a few secret weapons to help you get things done.  One of the secrets is what we call the “weekly execution meeting.”  The weekly execution meeting will only be effective if you have carefully chosen goals and the right KPI's in place for every person. 

How to get everyone on the same page to improve employee engagement

  
  
  
RESULTS.com Team Alignment resized 600

A few years back I attended a presentation given by business author and former Gallup researcher, Marcus Buckingham. One of the highlights of his presentation was how he defined the difference between leadership and management as per his book, First Break All the Rules - What the world's greatest managers do differently. 

Coffee...Next Week? Tips on how to be productive.

  
  
  
RESULTS.com time4coffee resized 600

You need to make time to get out of your office.  As a business leader, you need to think carefully about how you spend your most important resource – your time. 

5 tips for employee feedback

  
  
  
RESULTS.com Employee Feedback resized 600

Numerous studies on motivation have identified reasons why much of the feedback managers give to their employees isn’t very motivating or constructive. Here are some tips to do a better job of giving feedback.

How to beat the "planning fallacy"

  
  
  
Depositphotos 21466583 s resized 600

One of the benefits of working with RESULTS.com is that we get to observe thousands of teams working on their Goals, and by analyzing the patterns we quickly learn what works and what doesn’t in terms of achieving better business results.

Stop chasing rabbits (if you want to be productive in business)

  
  
  
RESULTS.com Productive resized 600

One of my favorite quotes is from the Chinese philosopher Confucius: "The man who chases two rabbits, catches neither".  

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